The three primary drivers of sustainability – business, society and the environment, are inextricably linked. Bags4Good works at the intersection where NPO's and NGO's discuss objectives, interventions and outcomes as a business, and where commerce and consumers invest with the idea of being able to see and participate in meaningful change. While compassion is the starting point of most intervention processes, innovation and intelligence need to follow, or a ‘feel good’ feeling, and very little real change, will result.